Thank you for choosing 5 Before 5 ("we," "our," or "us"). This detailed Privacy Policy aims to provide you with a thorough understanding of how we handle your personal information in compliance with privacy laws when you engage with our website and services.

1. Information We Collect

We collect various types of personal information to enhance your user experience:

• Contact Information: When you register or interact with our services, we may collect your name, email address, and phone number.

• Account Information: To secure your account, we gather your chosen username and password.

• Payment Information: If applicable, we collect credit card details to process transactions securely.

• Usage Information: We track your website interactions, preferences, and browsing history to improve our services and tailor them to your needs.

• Communication Information: Any correspondence, feedback, or customer support inquiries you share with us contribute to improving our services.

2. How We Collect Information

We employ various methods to collect information:

• Direct Interaction: When you provide information directly to us, such as during account creation or when making a purchase.

• Automated Means: Through the use of cookies and similar technologies, we automatically collect data about your interactions with our website.

• Third-Party Sources: In some instances, and where permitted by law, we may collect information from third-party sources.

3. How We Use Your Information

Your information is utilised for the following purposes:

• Service Provision: To provide and maintain our services, ensuring they meet your needs and expectations.

• Transaction Processing: Processing transactions and communicating relevant information about those transactions.

• Personalization: To personalise your experience on our website based on your preferences and history.

• Communication: Sending periodic emails and updates to keep you informed about our services.

• Customer Support: Responding to your inquiries and providing customer support when needed.

4. How We Share Your Information

We may share your information with third parties under specific circumstances:

• Consent: With your explicit consent, we share information as necessary.

• Legal Compliance: To comply with legal obligations or respond to lawful requests.

• Protection: To protect our rights, privacy, safety, or property, as well as that of our users and the public.

• Business Transfers: In connection with a business transfer, such as a merger, acquisition, or sale of assets.

5. Your Choices and Rights

You have the following rights:

• Access, Correction, Deletion: The right to access, correct, or delete your personal information.

• Objection: The right to object to the processing of your personal information.

• Opt-out: The ability to opt-out of receiving promotional communications.

6. Security

We implement reasonable security measures, including encryption and access controls, to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy regularly for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@5before5.com.au. We appreciate your trust in 5 Before 5, and we are committed to protecting your privacy.

Last Updated: December 21, 2023